NHS Dumfries & Galloway

Freedom of Information

The Freedom of Information (Scotland) Act 2002 allows anyone to request information from a public authority, such as NHS Dumfries and Galloway. The Act promotes general access to information by recognising that the public have a right to understand how public authorities are organised, what services they provide, and the reasons behind their business decisions.

The Act encourages us to be open and accountable and to organise information so that it is easily accessible to anyone who requests it.

The Environmental Information (Scotland) Regulations 2004 also allows access to environmental information held by NHS Dumfries and Galloway. You can submit a request for environmental information through the same process as an FOI request.

We must provide the information you request within 20 working days unless that information is exempt under the Act. In some situations, information may be withheld from the public. This will include information that is about to be published, personal information covered by the Data Protection Act, or information that is not in the public interest to be made generally available.

If we decide to withhold information, we will give reasons for our decision. If you are dissatisfied with our response you can ask us to review it, and if you are still dissatisfied you can appeal to the Scottish Information Commissioner, who is responsible for enforcing the Act.

For more information about your rights visit www.itspublicknowledge.info  

  • A valid request for information should be made in a recorded format e.g. in a letter, email or audio file 
  • include your full name and address (or email address) so we can respond 
  • be as specific as you can when describing the information you want.

If your enquiry is to do with your GP/Dentist/Optician or information that you think they might hold, please contact them directly.

Before making a request please check if the information is already published on our website. The type of information we publish can be found in our Model Publication Scheme.


Email: dg.feedback2@nhs.scot

Or by post to:
FOI/EIR Officer,
Chief Executive’s Office,
Ground Floor North,
Mountainhall Treatment Centre,

Enquiries or advice:
Telephone: 01387 272752 

Freedom of Information Policy