STAFF across NHS Dumfries and Galloway have been thanked for their ‘extraordinary commitment’ – as new performance figures highlight just how busy health services remain across the region.
A summary performance report shows sustained pressure across urgent, planned and community services, driven by high demand, workforce challenges and the increasing complexity of care.
NHS Board members were advised on Monday that the figures reflect a system under constant strain, where teams strive to deliver safe, effective care every day.
Thanking staff across hospitals, GP practices, community teams and support services, Deputy Chief Executive Dr Kenneth Donaldson said: “Our staff are working incredibly hard in very challenging circumstances.
“The amount of need they are helping to manage is immense, and I want to thank every member of our workforce for their professionalism, compassion and resilience.”
The report shows that unscheduled care remains under particular pressure, with emergency departments, ambulance services and inpatient wards all experiencing high activity. Delayed discharges continue to affect patient flow, while staff shortages and sickness absence reflect the intensity of the workload.
Despite this, there are positive signs. Performance remains strong in key areas such as cancer care, digital appointments and some community and mental health services, while work continues to improve patient flow and reduce avoidable delays.
Health leaders are asking the public to play their part by using services responsibly and choosing the right first point of contact for their needs.
For many conditions, this may mean speaking to a community pharmacist through Pharmacy First, contacting a GP practice, or using NHS 24 or 111 for advice and support.
However, they stressed that anyone who needs urgent or emergency care should never delay seeking help.
Dr Donaldson said: “If someone is seriously unwell, injured, or their condition feels urgent, they should come forward immediately – that message remains unchanged.”
The Board also acknowledged the personal toll the pressure is taking on staff and reaffirmed its commitment to staff wellbeing and support during what are some of the busiest conditions the NHS has ever faced.