NHS Dumfries & Galloway

We Welcome Your Feedback

Your feedback is extremely valuable to NHS Dumfries and Galloway.  It helps us to understand what we are doing well and where we can improve.  Whether it is a comment, compliment or complaint, we want it to be as easy as possible for you to share your feedback with us.

We Welcome Your Feedback

Your feedback is extremely valuable to NHS Dumfries and Galloway. It helps us to understand what we are doing well and where we can improve.

Whether it is a comment, compliment, concern or complaint, we want it to be as easy as possible for you to share your feedback with us.

The Patient Advice and Support Service (PASS) can help you to give feedback. They are independent of the NHS and provide free, confidential, advice and support. They can be contacted on 0800 917 2127 or through their website at www.cas.org.uk/pass

If you don't want to speak to a team or service direct, you can also provide feedback by:

Calling Patient Services on 01387 272 733 (or via contactSCOTLAND-BSL for British Sign Language users)

Emailing general feedback to dg.feedback@nhs.net or complaints to dg.complaints@nhs.net

Writing to the Patient Services team at: NHS Dumfries & Galloway Mountainhall Treatment Centre Bankend Road, Dumfries, DG1 4AP

Complete the online form below

Contact us

Patient Services
E: dumf-uhb.PatientServices@nhs.net   

T: 01387 272733

Volunteer Co-ordinator
E: dg.volunteering@nhs.net 
T: 01387 246 246 Ext 34603

Information Co-ordinator
E:dumf-uhb.patient-information@nhs.net

T: 01387 272711

Get in touch

Patient feedback is valuable to us, please feel free to submit details on your experience on the form below; 

You can also share your experience anonymously through the independent organisation, Care Opinion.

© Care Opinion, the independent not-for-profit feedback service