NHS Dumfries & Galloway

Contact

If you would like to contact us, please use the following details:

Main Switchboard

01387 246246

Contact By Email

dg.feedback@nhs.net

Chief Executive’s Office
Ground North
Mountainhall Treatment Centre 
Dumfries
DG1 4AP

01387 244232

Public Health Department
2nd Floor East
Mountainhall Treatment Centre
Dumfries
DG1 4AP

01387 272717

Freedom of Information
Ground North
Mountainhall Treatment Centre
Dumfries
DG1 4AP

See Information and Engagement

01387 272752

dg.feedback@nhs.net 

Human Resources Department
2nd Floor North,
Mountainhall Treatment Centre
Bankend Road
Dumfries
DG1 4AP

01387 246246 Ext. 34888

Dumfries & Galloway Royal Infirmary
Cargenbridge
DG2 8RX 

01387 246246

Galloway Community Hospital
Victoria  Place
STRANRAER
DG9 7HX

01776 707707

Emergency Dental Service
Dental Clinic
Bankend Road
Dumfries 
DG1 4AP

0845 602 6417

Short Term Assessment Reablement Service (STARS)
Ground Floor,
Mountainhall Treatement Centre,
Bankend Road,
Dumfries,
DG1 4AP

01387 241500

dumf-uhb.STARS@nhs.net 

British Sign Language Video Interpreting

The Health Board has improved access to British Sign Language (BSL) interpretation for those using our services. There are now a number of video interpretation options for those occasions where face to face interpretation is not required or available. This ensures BSL interpretation is available 24 hours a day, 7 days a week:

  • All public authorities and voluntary organisations in Scotland can be contacted through the Government funded ContactSCOTLAND-BSL. BSL users can access ContactSCOTLAND-BSL by downloading the app or via a computer. Staff can call BSL users via ContactScotland-BSL by phoning 0131 510 4555 and giving the person’s name or extension number (if known). More information can be found at https://contactscotland-bsl.org.
  • BSL video interpreting is now also available for staff to access via InterpreterNow. We have introduced dedicated iPads for BSL video interpreting in the Emergency Department and Maternity (currently situated in the Birthing Suite). In other areas, staff can access BSL video interpretation via web by visiting https://interpreternow.co.uk/ and logging in (see below).
  • BSL video interpreting can be accessed by BSL users by downloading the InterpreterNow app. The app now has a NHS Dumfries and Galloway ‘button’ which can be used for communicating with any of our health services, including GPs and Dentists. More information can be found at https://interpreternow.co.uk.